Privacy Policy
INTRODUCTION
Welcome to Monaira.
We are committed to protecting your privacy and personal data. In this Privacy Policy, we explain what information we collect, how we use it, and how we protect your data.
INFORMATION WE COLLECT
When you visit our website and use our services, we may collect the following information:
- Personal information such as your name, address, and contact details
- Payment information necessary to process your purchases
- Information about your interactions with our website, such as pages visited, products viewed, and items added to your cart
USE OF INFORMATION
We use the information we collect for the following purposes:
- Processing and completing your orders
- Personalizing and improving your shopping experience
- Enhancing our website, products, and services
- Providing customer service and support
- Sending you updates about offers, promotions, or new arrivals (only if you have opted in to receive them)
PROTECTING YOUR DATA
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
All payment transactions are processed securely and encrypted through trusted third-party payment providers.
DISCLOSURE OF INFORMATION
We do not sell or rent your personal information to third parties.
Your data may only be shared with trusted partners who assist us in operating our website and fulfilling your orders (such as payment processors or delivery services), and only when necessary to provide our services.
We may also disclose information if required by law or to protect our rights.
COOKIES AND ANALYTICS
Our website uses cookies to improve your browsing experience and to personalise content.
We may also use analytics tools (such as Google Analytics) to better understand website traffic and customer behaviour.
These analytics are anonymised and do not identify you personally.
You can manage or disable cookies in your browser settings at any time.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time to reflect changes in our business or legal requirements.
We encourage you to review this page periodically to stay informed about how we protect your information.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: