Privacy Policy

Monaira is committed to protecting the privacy and personal data of all our customers. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our services, you agree to the practices described in this policy.

1. Collection of Personal Data

To provide you with the best possible shopping experience, we may collect the following personal information:

  • Full name
  • Email address
  • Payment and billing details
  • Shipping address
  • Order history and transaction data

2. Use of Personal Data

The data we collect is used for purposes such as:

  • Processing and delivering your orders
  • Handling secure payments and preventing fraud
  • Communicating about your order, updates, and support
  • Improving our customer service and shopping experience
  • Sending promotional offers or updates (only with your consent)

3. Sharing of Personal Data

Monaira never sells or rents your personal information. We only share data when necessary:

  • With trusted third-party services (e.g. payment providers, shipping partners)
  • If legally required to comply with government regulations
  • To protect the rights or safety of Monaira and its customers

4. Data Security

We use industry-standard safeguards to protect your information, including:

  • Secure SSL encryption for transactions
  • Restricted access to personal data—only authorized team members and partners may view your data

5. Data Retention

We retain your data only as long as needed to fulfill your orders, meet legal requirements, or resolve any disputes. Once no longer needed, your data is securely deleted.

6. Customer Rights

You have the following rights under data protection laws:

  • Right of Access: You may request a copy of your personal data at any time
  • Right to Rectification: You may request corrections to your data if it’s inaccurate or incomplete
  • Right to Erasure: You may request deletion of your data, unless legal obligations prevent it
  • Right to Withdraw Consent: You may withdraw your consent to marketing or data usage at any time

To exercise these rights, please email us at info@monaira.com.

7. Cookies and Tracking Technologies

Our website uses cookies to improve your experience, store preferences, and analyze site traffic. You can choose to disable cookies in your browser, but this may affect site functionality.

8. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website. We recommend reviewing this page periodically to stay informed.

9. Contact Us

For any questions regarding your personal data or this policy, please contact us:
📧 Email: info@monaira.com
🏬 Company: Monaira
📍 Location: New York, USA