Shipping Policy

At Monaira, we are dedicated to providing our customers with fast, reliable, and transparent shipping. This Shipping Policy outlines our delivery timelines, shipping process, and important information to ensure a smooth shopping experience.

Delivery Time

  • Orders are processed within 1–3 business days before shipment.
  • Once shipped, delivery typically takes between 5 to 14 business days, depending on your location.

Please note that shipping times may vary due to factors such as customs inspections, seasonal demand, or local delivery conditions.

Free Shipping

We are proud to offer free standard shipping on all orders worldwide—regardless of order value or destination.
This is our way of saying thank you for choosing Monaira.

Shipping Method

All orders are shipped directly from our trusted fulfillment partners.
This allows us to maintain high-quality standards and streamline the process so your order reaches you as quickly and efficiently as possible.

Order Processing

  • Once your order is placed, you will receive an order confirmation email.
  • Your package will be processed and shipped within 24–48 hours.
  • As soon as your order is on its way, you’ll receive a shipping confirmation with a tracking number, so you can follow your package from dispatch to delivery.

Order Tracking

All shipped orders include a track & trace number.
You’ll receive this via email once your order has left our fulfillment center.
You can use this number to track your shipment via the carrier’s website.

Customer Service & Questions

For any questions about your order or our shipping policy, please reach out to us:
📧 Email: info@monaira.com

Our support team will be happy to assist you and aims to respond as quickly as possible.

Shipping Delays & Exceptions

While we do our best to meet expected delivery times, external factors such as customs processing, extreme weather, or logistical disruptions may occasionally cause delays.
Monaira is not responsible for such delays, but we greatly appreciate your understanding and patience.

Summary

Monaira is committed to ensuring a seamless and satisfying shipping experience.
By clearly outlining our policy, we aim to keep you informed every step of the way—from order placement to delivery at your door.

For additional questions, please contact us at info@monaira.com